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Hybrid Incident Resolution Lead: Drive Service Recovery

Job in Reading, Berkshire, RG1, England, UK
Listing for: Mobile Broadband Network Ltd (MBNL)
Full Time position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A mobile network operator based in Reading is seeking an Incident Resolution Lead to manage complex incidents across their infrastructure. This hybrid role demands strong incident management skills, excellent communication, and the ability to handle pressure effectively. You will work closely with suppliers to ensure timely resolutions and improve processes. If you thrive in challenging environments and have a customer-centric mindset, this position offers significant career progression and impact.
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