Job Description & How to Apply Below
A telecommunications company in the UK is seeking a Service Performance Specialist to ensure suppliers meet their performance expectations and SLAs. This role involves analyzing service performance data, validating supplier commitments, and supporting performance improvements through strong governance and clear communication. Ideal candidates should have experience in mobile telecoms, supplier management, and a solid understanding of KPIs and SLAs. This position offers the opportunity to influence critical service delivery across complex infrastructures.
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