At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.
We partner with M&G to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.
On behalf of M&G, AMS are looking for a Business Analyst
- Comms , for an initial 6 month contract based in Reading or Sterling , with two days per week on-site .
We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.
Purpose of the role
This role supports a business change workstream focused on annuity and life & pensions communications, helping redesign and improve customer documentation and templates. You will work closely with business and technical stakeholders to shape requirements, run workshops, and drive change delivery across regulated customer communications.
What you'll do
- Lead discovery and requirements gathering across annuity and pensions communication processes.
- Run stakeholder workshops to review and redesign document templates and customer outputs.
- Analyse current state communications and define improved future state approaches.
- Translate business needs into clear requirements and change deliverables.
- Work across business, compliance and technical teams to support implementation.
- Drive business change activity and adoption across impacted teams.
- Operate as a self-sufficient senior BA within a fast-moving change environment.
The Skills you'll need
- Strong Business Analyst experience within financial services change programmes.
- Proven life and pensions or annuity product experience.
- Background delivering business change and customer communications improvements.
- Excellent workshop facilitation and stakeholder engagement skills.
- Experience redesigning processes and document or template outputs.
- Ability to work independently and lead analysis activity end to end.
- Strong documentation and requirements definition capability.
Why M&G
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long-term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
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