Technical Business Analyst

Job Title:
Technical Business Analyst
Location: Reading

We are seeking an experienced Technical Business Analyst to support the delivery of complex hardware and software integration programmes.

This is a hands-on role within multi-disciplinary Agile teams, working closely with Architects, Project Managers, Product Owners, developers, testers, IT teams, and operational end users. You will play a key role in shaping requirements, ensuring traceability, and translating business and operational needs into structured, testable deliverables.

Key Responsibilities

• Facilitate workshops with customers, stakeholders, and operational users to gather and refine requirements.

• Capture both functional and non-functional requirements, maintaining full end-to-end traceability.

• Apply structured prioritisation techniques such as MoSCoW in line with DSDM principles.

• Produce user journeys, workflows, and wireframes using tools such as Figma or Miro.

• Conduct user research activities including observation and contextual inquiry to identify usability improvements.

• Translate requirements into structured user stories within Azure Dev Ops (or similar tools).

• Define clear, testable acceptance criteria using Behaviour-Driven Development (Given/When/Then).

• Work closely with the Architect to ensure alignment between requirements and system architecture.

• Support sprint planning, backlog refinement, reviews, and demonstrations within Scrum teams.

• Contribute to high-level design documentation and system interaction artefacts.

• Liaise with IT teams on network and infrastructure setup for deployments and demonstrations.

• Support customer demonstrations and operational trials on-site where required.

Required Experience

• Minimum 5 years experience as a Business Analyst in complex software or systems environments.

• Strong experience working within Agile delivery frameworks (DSDM and/or Scrum).

• Proven experience capturing and structuring requirements in Azure Dev Ops (or similar tools).

• Experience applying Behaviour-Driven Development principles to create testable acceptance criteria.

• Experience producing user journeys, workflows, and UX artefacts.

• Experience working directly with operational end users.

• Excellent communication, facilitation, and stakeholder management skills.

Desirable Experience

• Experience working with hardware-integrated systems such as radar, RF detection, video analytics, or sensor-based platforms.

• Experience with in aerospace, aviation, airport systems, security platforms, or critical infrastructure environments.

• Experience supporting system deployments, customer demonstrations, or live operational trials.

• Familiarity with networking concepts, infrastructure environments, or on-site system setup.

• Understanding of distributed systems, real-time platforms, or microservices architectures.

• Professional Business Analyst certification (CBAP, Agile
  
  BA, PMI-PBA, or equivalent).

• Ability to obtain UK Security Clearance.