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Hybrid 1st Line IT Support — SaaS Helpdesk
Job Description & How to Apply Below
Matched is seeking a 1st Line IT Support professional in the South Reading area on a hybrid basis, 3 days a week. The role involves providing technical support via phone, email, and remote sessions while assisting customers with application, environmental, and hardware issues.
The ideal candidate will possess at least 6 months of technical support experience with strong communication skills. A working knowledge of Microsoft operating systems and a basic understanding of PC hardware is essential.
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