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Global Service Desk Lead - Enterprise
Job Description & How to Apply Below
ESP Global Services is seeking a Head of Global Service Desks to lead and evolve our worldwide service desk operations from Reading headquarters. Reporting to the COO, this role drives customer experience, service innovation and technology transformation across centres in multiple regions to deliver 24/7 enterprise support.
This senior position requires strong leadership, ITIL expertise and a track record of delivering service improvements and global operations transformation.
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