Copilot Consultant

Role Overview

We're hiring a Copilot Consultant to advise and support customers across the full Microsoft Copilot lifecycle. The successful candidate will help clients understand, plan, deploy, govern and adopt Microsoft Copilot across Microsoft 365, Copilot Studio, and related Microsoft cloud services.

You will work with customers, business stakeholders, technology teams, change teams and training teams to define practical Copilot strategies, assess readiness, shape rollout plans, support adoption and engineer Copilot agentic solutions using Copilot Agent Builder and Copilot Studio.

Due to the nature of this role, successful candidates may need to undergo security clearance. To be eligible you must have lived in the UK for at least 5 consecutive years.

• Advise customers on Microsoft Copilot strategy, use cases, business value and adoption across Microsoft 365 and related services.
• Assess Copilot readiness, including licensing, identity, Microsoft 365 apps, network readiness, data security, information governance and technical platform maturity.
• Plan and support Copilot pilots, phased rollouts and production deployments, working closely with technical, change management and training teams.
• Design and support governance approaches for Copilot, including data access, permissions, sensitivity labelling, retention, responsible AI and operational controls.
• Help customers identify, prioritise and document Copilot scenarios across common business functions.
• Engineer Copilot agentic solutions using Copilot Agent Builder and Copilot Studio, including use case identification, discovery, solution design, build, test and handover.
• Run customer ideation workshops, discovery sessions and stakeholder briefings to capture Copilot use cases, prioritise opportunities and advise on benefit measurements.

• 3+ years’ experience in Microsoft 365, digital workplace, business consulting or related technology consulting roles, with a demonstrable specialism in Microsoft Copilot and AI‑enabled productivity.
• Strong understanding of Microsoft 365 services such as Teams, SharePoint, One Drive, Office and Purview.
• Experience consulting with customers, running workshops, gathering requirements, shaping recommendations and producing clear documentation for both business and technical audiences.
• Ability to translate customer use cases into practical Copilot agent designs, including instructions, knowledge sources, actions, success measures and governance requirements.
• Good knowledge of Copilot readiness considerations, including Microsoft 365 data quality, permissions, oversharing risks, information protection, governance and adoption planning.
• Confident communication skills, with the ability to explain Copilot concepts, licensing, governance and adoption activities in clear language for non‑technical stakeholders.

• Experience with Microsoft Power Platform, including Power Automate, Power Apps, connectors, Dataverse and environment governance.
• Experience of integration with the wider AI stack across Microsoft and other platforms.
• Familiarity with Microsoft Purview, sensitivity labels, Data Loss Prevention, retention, audit, eDiscovery and information governance controls.
• Experience with Copilot adoption, change management, training needs analysis, champions networks, success measurement and user feedback loops.
• Understanding of Microsoft Graph, Graph connectors, SharePoint Advanced Management, Microsoft Entra  how these services support secure Copilot experiences.

• Strong alignment with FSP values and ethos.
• Commitment to teamwork, quality and mutual success.
• Proactivity with an ability to operate with pace and energy.
• Strong communication and interpersonal skills.
• Dedication to excellence and quality.

• A collaborative and supportive environment in which you can grow and develop your career.
• The tools and opportunity to do work you can be proud of.
• A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience.
• Hybrid working – we empower you to make smart choices about…