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Senior NetIQ IAM Support Engineer
Job Description & How to Apply Below
Open Text in Reading is seeking a Senior Premium Support Engineer to act as the single point of contact for NetIQ IAM technical support cases for Premium customers, leveraging deep knowledge of customer IAM environments to accelerate responses and resolutions.
You will develop strong relationships with customer technical teams, provide proactive guidance to improve performance and reliability, and coordinate with Open Text experts and IAM Product Engineering to ensure timely case resolutions.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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