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Job Description & How to Apply Below
ECMWF in Reading invites applications for a User Services Specialist (A2) in the Data Support Team. This role goes beyond traditional user support, working with scientists, software engineers and external contractors to understand needs and deliver practical improvements to data access and services.
You will analyze queries, troubleshoot issues, and contribute to AI-enabled support and self-service platforms while helping to expand documentation, forums and training materials.
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