Technical Account Manager

Our client, a fast-growing and highly innovative smart home & building automation business, is looking for a Technical Account Manager/Partner Coach to join their expanding UK team.

This is a fantastic opportunity to join a company that is disrupting its market and scaling rapidly with revenues of £200M and a £1B growth target!

This a full-time, office-based role in Reading.

• Supporting partners (installers/integrators) with technical queries via phone, email, and ticketing systems
• Assisting with project planning, including system design and hardware selection
• Troubleshooting installations and providing practical, solution-focused advice
• Guiding partners through setup, configuration, and commissioning
• Delivering training and onboarding support to new and existing partners
• Helping partners successfully sell and implement solutions
• Collaborating with internal teams across sales, training, and technical support

• Background in electrical engineering, automation, or similar technical field would be highly advantageous
• Strong troubleshooting and problem-solving skills
• Confidence communicating with partners via phone and email
• Ability to explain technical concepts clearly and practically
• A technically credible approach with strong relationship-building skills
• Interest or experience in smart home tech, IoT, or building automation
• A proactive, motivated mindset suited to a fast-growth environment

• £35-40K salary + bonus + clear progression opportunities
• 3-week onboarding at a campus in Austria
• Ongoing technical and product training
• Opportunity to join a high-growth, disruptive tech business
• Clear pathway into senior or leadership roles

Conduco Resourcing is committed to supporting diversity and inclusion in the workplace and will do everything we can to ensure that our candidates are presented with equal opportunities. If you have any questions regarding reasonable adjustments, please get in touch.