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Job Description & How to Apply Below
IT Manager
Hybrid - 3 days in the Reading area office
Why? Growing SaaS Vendor
Financials - basic + benefits + bonus
A growing and award winning SaaS Vendor is looking for an IT Manager who will be responsible for the reliability, performance, and security of the internal technology estate. This is a hands-on technical leadership role where you will ensure all systems are forward acting, manage external relationships, and provide technical input into business projects. This is a great role for someone who understands how to keep systems running, integrated, secure and supported whilst being able to provide mentoring and leadership to people and teams.
IT Manager - Responsibilities
- Manage 2 direct reports whilst also managing internal business systems (CRM, Finance, Telephony, HR, Hub Spot) and platforms and act as escalation point when issues arise
- Oversee the stability and security of the IT Infrastructure and internal systems estate (servers, networks, cloud, etc.)
- Build/maintain disaster recovery plans
- Manage relationships with technology vendors, MSP's and partners; track SLA's and renewal decisions
- Manage the internal helpdesk function, ensuring satisfied service experience
- Own procurement, deployment, and lifecycle management of technical equipment
- Support cross-...
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