ECommerce Insights and Performance Excellence Lead

Kenvueは現在、以下求人を募集しております。

eCommerce Insights and Performance Excellence Lead

私たちKenvueは、日々のケアが持つ驚くべき力を信じています。100以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID®など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。

私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。

Commercial Director, Northern Europe

Europe/Middle East/Africa, United Kingdom, Reading, Berkshire

ハイブリッド

Own eCommerce performance intelligence across Northern Europe, translating data into sharp commercial decisions that accelerate Net Trade Sales (NTS), improve ROI, and embed a high‑performance, insight‑led culture across customer and functional teams.

This role acts as the commercial performance engine for eCommerce—connecting financials, execution and digital shelf excellence to drive sustained growth with customers.

Reporting line: eCommerce Director, Northern Europe
Scope: Pureplay (Amazon, The Hut Group, Ocado), Omnichannel (,  etc.) with input into EMEA‑level reporting and initiatives.

• Own the Northern Europe eCommerce performance framework, defining a clear set of financial, executional and digital shelf KPIs across NTS, eNTS%, GP, EPOS, Market Share and Digital Shelf scores.
• Track performance against NE eCommerce OKRs, highlighting risks, opportunities and corrective actions with pace and clarity.
• Establish robust performance review cadence (e.g M ), ensuring insights translate into clear actions and follow‑up.
• Track and analyse omnichannel customer P&L, enabling data‑driven prioritisation of investments and resources.

• Lead continuous analysis of eCommerce campaigns and activations, including ROI measurement and retail media benchmarking, to inform future investment decisions.
• Act as the commercial insights lead for Amazon AVN, shaping 1–3 year business plan building blocks and in‑year course correction.
• Partner with Publicis and internal Retail Excellence teams to deliver actionable insights that support JBPs, AVNs and customer negotiations.
• Lead analysis of portfolio optimisation (PMPI, Spike, bundles, NPD and new portfolio initiatives) to support RGM strategy and margin delivery.
• Identify category growth opportunities through customer journey improvements, search, taxonomy and branded execution.
• Proactively share insights with EMEA and support regional initiatives that drive commercial excellence.

• Own performance analysis and reporting of the digital shelf using NIQ and other tools, delivering proactive and actionable insights to stakeholders.
• Define data‑led prioritisation frameworks for digital shelf improvements in line with commercial and customer priorities.
• Set performance direction for Digital Shelf strategy across Core and Spike brands/SKUs, underpinned by clear data rationale.
• Lead onsite performance audits across key levers (search, taxonomy, content, A+ usage).
• Act as the data‑level owner for digital shelf suppliers, ensuring data accuracy, benchmarking consistency and scoring robustness.
• Lead local set‑up and integration of new digital shelf suppliers.

• Develop and maintain a robust single source of truth for eCommerce performance, including automated EPOS and NTS reporting.
• Track and analyse performance across customers and channels, ensuring clarity, consistency and transparency of data.
• Build tools, dashboards and visualisations that translate complexity into clear commercial insight.
• Empower stakeholders to self‑serve standard data through training, guidance and clear governance of dashboards and tools.
• Champion a data‑driven, test‑and‑learn mindset, embedding analytical thinking into everyday commercial decisions.

• Own identification of market share trends (growth and decline), diagnosing root causes and recommended…