Onsite 1st Line IT Service Desk
Job Description & How to Apply Below
XPS Group, a leading UK pensions and insurance IT partner, is recruiting for a Service Desk Analyst (1st Line) based in Reading. The role is permanent and full-time, onsite at our central Reading office, supporting a busy Service Desk that handles incidents across devices, networks, and applications.
You’ll resolve routine issues quickly, log actions in Service Now, and work closely with 2nd/3rd line teams to maintain service levels.
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