Junior Systems Administrator

Junior Systems Administrator – the opportunity

We are delighted to be able to offer this brand new, entry-level IT Support and Systems Administration role with a long-time, regular customer of ours.

The company is a Telecoms pioneer that has carved out a highly successful niche over more than 20 years and sits at the centre of a very important part of the industry.

Owing to the promotion of the last Junior Systems Admin (who we also placed), our client is looking for someone with a passion for technology, with a suitable degree or equivalent, who wants to embark on their IT career and ultimately build a broad technical skillset in support of leading-edge internet-based Telecoms products.

• Day-to-day support for internal IT: PCs, laptops, peripherals, VoIP phones
• Take ownership of technical issues, escalating where necessary
• Proactive monitoring of systems & networks
• Hardware support, configuration & upgrade (PC, laptop, AV, phone)
• Routine system maintenance & upgrades
• Check and maintain status of antivirus, security & backup
• Manage IT equipment, stock and asset records
• Support externally-facing Tech Support & Network teams as needed
• Occasional trips to data centre locations

• A Computer Science-related degree, BTEC or similar
• Good general Windows-related IT skills
• Good general knowledge of IT hardware
• A passion for carving out a career in technical support
• Highly adept at problem solving

Any of the following would be nice to have:

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• Experience with Linux
• Knowledge of IP networks
• Understanding of virtualisation

As this is an entry-level role, you’ll be based in the office (near Reading) every day, where you’ll receive training and will be well supported by your colleagues. For the occasion trips to other sites (data centres), we do need someone who has a full UK driving licence.