IT Service Desk Analyst: Incident Triage & SLA Focus
Job in
Reading, Berkshire, RG1, England, UK
Listed on 2026-08-24
Listing for:
Wipro Technologies
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Wipro Limited is seeking a Desktop Support professional to assist in triage and documentation of priority incidents, and to support resolution of software and hardware service requests with strict SLA adherence.
Role involves monitoring SLAs, escalating delays, and assisting in change requests as required. This position emphasizes equal opportunity employment and inclusive workplace values at Wipro.
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