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Senior IT Helpdesk & Cloud Support Lead

Job in Theale, Reading, Berkshire, RG1, England, UK
Listing for: Tower Cold Chain
Full Time position
Listed on 2026-08-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 35000 - 50000 GBP Yearly GBP 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Location: Theale

Cold Chain Technologies, based in Theale, seeks a Senior Helpdesk Technician to deliver high-quality IT support across end-user devices, cloud platforms, and enterprise applications. You will be the main contact for IT requests and escalation of complex issues, ensuring service quality and SLA adherence.

The role covers Windows 11, Microsoft 365, AD/Entra , Azure, and ERP systems. You will work with stakeholders, vendors, and the IT team to maintain secure, reliable IT services across the

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Position Requirements
10+ Years work experience
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