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Job Description & How to Apply Below
Mitel is seeking a Service Delivery Manager to ensure effective delivery of contracted services to customers. The role involves managing the service and operational relationship, ensuring SLA adherence, and driving continuous improvement. You will collaborate with internal teams to align service delivery with customer needs and will report on service performance.
The ideal candidate will have a customer-centric mindset, strong relationship management skills, and an understanding of the ITIL framework. A full UK driving license is required.
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