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Job Description & How to Apply Below
Arriva Limited is seeking a Service Desk Analyst to be the first point of contact for IT support, helping colleagues with hardware, software, and network issues. You will log requests, triage incidents, and work with specialist teams to resolve problems while delivering excellent customer service.
The role focuses on maintaining secure IT systems, supporting onboarding/offboarding, and contributing to knowledge bases. A background in IT support and relevant certifications are desirable.
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