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Job Description & How to Apply Below
Telent Technology Services Ltd is seeking an IT Service Desk Analyst for an office-based role in Bootle, Liverpool. The position is full-time (37.5 hours, Monday–Friday) and placed within the Network Services team delivering first-line IT support and customer service to critical infrastructure users.
You will diagnose, resolve, or escalate issues, log and manage tickets, and maintain strong relationships with customers while working to SLAs and KPIs.
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