More jobs:
Job Description & How to Apply Below
We are looking for an experienced Halo ITSM Consultant to join a global IT Service Management specialist based in Reading. Offering a salary of up to £80,000, hybrid working and excellent benefits, this is a fantastic opportunity to take ownership of client projects, implementing, configuring and optimising HaloITSM solutions.
Duties:
Lead client discovery workshops to understand service management requirements and challenges
Design and configure HaloITSM solutions including workflows, service catalogues, SLAs, automation and reporting
Support integrations, data migration, testing and deployment
Deliver client training, knowledge transfer and post-implementation support
Work closely with project teams and client stakeholders to continually improve HaloITSM solutions
Benefits:
Salary up to £80,000 depending on experience
Hybrid working
24 days annual leave plus bank holidays
Company pension, private healthcare and life insurance
Education and training opportunities
Experience required:
Previous experience implementing, configuring or supporting HaloITSM
Strong understanding of IT Service Management processes and ITIL principles
Experience gathering requirements and translating these into technical and process solutions
Knowledge of workflows, service catalogues, SLAs, automation, reporting, integrations and data migration
Strong communication, consultancy and stakeholder management skills
HaloITSM and ITIL certifications would be advantageous, although relevant professional experience will also be considered.
Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×