Senior Product Analyst - Operational Technology

You'll be expected to spend 50% of your working week in one of the following locations;
Glasgow, Perth, Reading or Havant.

£64,085 - £76,581 + a range of benefits to support your finances, wellbeing and family.

Permanent | Full Time | Flexible First options available

We’re looking for a proactive, technically aware Senior Product Analyst to support one or both of Thermal IT’s Operational Technology (OT) value streams: OT Security and OT Private Networks.

This is a hybrid product analysis and delivery role. Alongside leading requirements, process and product analysis, you will help the Product Owner and technical team turn priorities into realistic delivery plans, maintain delivery momentum, manage dependencies and risks, and provide clear visibility of progress.

You will take a practical, outcome-focused approach, supporting work from initial demand and analysis through planning, testing, implementation and transition into operation. You will be comfortable working across OT, cyber security, engineering, suppliers, procurement and internal governance in a regulated and asset-intensive environment.

The balance of responsibility across the two value streams will be agreed according to business priority, delivery demand and team capacity. You will help establish consistent analysis and delivery practices while recognising the different products, stakeholders and operational contexts of each value stream.

• Lead the analysis, validation and management of business, operational and technical requirements, translating stakeholder needs into clear epics, features, user stories, use cases and acceptance criteria.
• Develop and maintain product and service roadmaps aligned with business outcomes, regulatory commitments, operational priorities and technical lifecycle requirements.
• Analyse current and future-state processes, identifying opportunities to improve control, efficiency, service resilience and user experience while maintaining end-to-end traceability.
• Translate priorities into realistic delivery plans and a healthy Azure Dev Ops backlog, facilitating Agile delivery activities and actively managing risks, dependencies, issues and impediments.
• Support testing, implementation and transition into service, while developing sufficient OT knowledge to contribute to lifecycle decisions, CAF evidence, NIS risk assessments and security compliance.

• Significant experience as a Senior Product Analyst, Business Analyst or in a comparable role within a complex IT, OT, engineering or critical-infrastructure environment
• Demonstrable experience taking work through the full lifecycle from discovery and requirements through planning, testing, implementation and operational handover
• Strong requirements engineering and process-analysis skills, including user stories, use cases, functional and non-functional requirements, acceptance criteria and requirements traceability
• Experience providing Scrum Master or equivalent Agile team facilitation, supporting successful backlog delivery and helping remove impediments while maintaining focus on value-driven outcomes
• Working knowledge of OT infrastructure and industrial systems across relevant Purdue Model levels, particularly Levels 3 and 3.5, which may include industrial DMZs, hosting, firewalls, industrial networks, network segmentation, secure remote access, network monitoring, endpoint security, DCS, SCADA or ADMS environments

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