Senior Building Surveyor – Claims & Restoration Specialist

Our client is currently seeking an experienced Building Surveyor for Reading / West London. You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful.

• Claim Evaluation:
  Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope.
• Customer Interaction:
  Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions.
• Claim Validation:
  Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines.
• Project Management:
  Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission.
• Compliance:
  Ensure all processes comply with company policies, procedures, and Health & Safety legislation.
• Contractor Management:
  Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim.

• Relevant Building Surveying / Loss Adjusting experience is desired.
• Prior subsidence project management experience, perhaps.
• Degree in Building Surveying (BSC Hons).
• Ideally you will be MCIOB or MRICS qualified, although this is not essential.
• Strong communication skills, both written and verbal.
• Excellent customer service, organizational & communication skills.