Client Advisor - Mid Market Practice, Commercial & Schemes

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

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At Howden, we’re not just about insurance. We’re about our people, our clients, and the relationships that make a difference. As we continue to grow our Mid-Market Practice, we’re looking for an experienced Client Adviser to join our team and help shape a servicing proposition built around exceptional client outcomes. This is an exciting opportunity to become part of a growing practice from the ground up, working alongside talented Client Directors, Client Executives and the wider servicing team to support a portfolio of mid-market and corporate clients.

You may currently be working as a Client Adviser, Account Handler, Corporate Broker or in a similar client-facing role and be looking for the opportunity to develop your career within a business that empowers its people to make an impact. Reporting to the Client Advisory Team Manager, you’ll play a key role in delivering first-class service to our clients, supporting retention and growth objectives, and helping establish the foundations of a high-performing and scalable client servicing model.

• Build trusted relationships with a portfolio of mid-market and corporate clients, delivering exceptional service and support throughout the year.
• Work closely with Client Executives and insurer partners to develop and deliver effective renewal and placement strategies.
• Manage the day-to-day servicing of client programmes, ensuring queries, adjustments and renewals are handled efficiently and professionally.
• Contribute to market exercises and negotiations, helping secure the most competitive and appropriate insurance solutions for clients.
• Collaborate with colleagues across the wider business to deliver outstanding client outcomes and a consistent service experience
• Play an active role in the growth and development of our Mid-Market Practice, helping shape a high-performing and scalable servicing proposition.

• Experience supporting corporate or mid-market clients within the commercial insurance market.
• Strong technical knowledge across a range of commercial insurance classes, including experience managing complex insurance programmes
• The ability to build credibility and develop strong relationships with clients, insurers and colleagues.
• Excellent communication, organisation and stakeholder management skills.
• A proactive, solutions-focused approach and the ability to thrive in a growing business environment.
• Progress towards or completion of Dip CII qualifications would be advantageous.

• Join a growing Mid-Market Practice at an exciting stage of its development.
• Work with a diverse portfolio of corporate and mid-market clients.
• Develop your technical, market and client-facing expertise within a supportive and entrepreneurial environment.
• Build strong relationships across the wider Howden business and access specialist expertise.
• Play a key role in shaping the future success of the team and the clients we support.
• Join a business where collaboration, ownership and ambition are genuinely…