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Technical Support

Global Head of Service Support & Customer Excellence

Job in Reading, Berkshire, RG1, England, UK
Listing for: think project! GmbH
Full Time position
Listed on 2026-02-15
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 GBP Yearly GBP 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading tech company is seeking a Head of Services to shape and lead the global strategy for their Professional Services Support. You will design and implement processes that drive operational excellence and enhance the customer experience. The ideal candidate has over 8 years of experience in customer support, preferably in a SaaS environment, with Salesforce Service Cloud expertise.

This role offers a hybrid work model and various employee benefits, including unlimited learning opportunities.
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