Customer Delivery Driver, Supermarket Assistant

About the Role

As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. You play an active role in our ethos – passionate Partners serving food lovers. Outside of driving, you’ll support the store with tasks such as stock replenishment and housekeeping, contributing to the efficient operation of the shop.

In addition to your contractual pay, any time worked between 22:00–06:00 will attract a Night Premium of £3.75perhour. This also applies to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you must be 18years or older to work in this role.

• Check your delivery routes for the day.
• Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensure all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Act as an ambassador for the Waitrose brand while on the road, making great customer service your number one priority.
• Help customers with their shopping and build rapport based on trust and service.
• Support the wider shop team when required with general shopkeeping tasks.

• Full valid B‑Category UK manual driving licence with no more than6 points.
• Great customer service skills.
• Time‑management skills.
• Ability to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
• Comfortable working independently with the ability to be self‑motivated and adaptable.
• IT literacy.

• Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

Closing date:
June1,2026
• Pay: £14.31per hour
• Contract type:
Permanent
• Hours of work: part‑time, 15hours per week (Fridays and Saturdays 14:00–22:15)
• Job level:
Partnership Level
10.

Where you’ll be working:
Reading (Waitrose & Partners), 980

Oxford Road, Reading, Berkshire, RG306WR
.

Some of our roles are subject to pre‑employment vetting, which may include DBS checks. If required, you’ll be informed and provided with information about vetting during the recruitment process. We encourage timely completion of any vetting documents to avoid delays. Financial probity checks may also be required for some roles. Our vacancies can close early if we see a high number of applicants, so we recommend applying as soon as possible.

We support flexible working – this might mean compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.