Maintenance Assistant

Overview

We are looking for a flexible general all-rounder for this role. General maintenance tasks include:

• Basic plumbing (leaks, taps, toilets)
• Minor electrical work (lighting, switches, sockets where permitted)
• Carpentry (doors, locks, furniture, fixtures)
• Painting and decorating touch-ups
• Respond promptly to maintenance requests from Reception and Housekeeping
• Carry out preventative maintenance checks as scheduled
• Maintain guest bedrooms, bathrooms, corridors, kitchens and public areas to the company s standards
• Assist with room turnarounds where maintenance issues are identified
• Ensure defects that could impact guest safety or comfort are addressed quickly
• Carry out regular safety checks (fire doors, emergency lighting, trip hazards)
• Report serious faults or hazards immediately
• Ensure tools and equipment are used safely and stored correctly
• Comply with the health & safety and fire safety procedures
• Maintain outdoor areas including car parks, pathways, signage, and lighting
• Assist with supervising contractors when required
• Monitor and report low stock of maintenance supplies
• Keep maintenance areas clean and organised

• Proven experience in a handyman or maintenance role (hotel or similar environment preferred)
• Good working knowledge of basic plumbing, electrical, and general building maintenance
• Ability to work independently and manage time effectively
• Practical, problem-solving approach
• Friendly and professional manner when dealing with guests and staff
• Reliable and flexible
• Calm under pressure
• Pride in workmanship and attention to detail
• Willingness to assist other departments when needed
• Working hours:
  
  Full-time
• May include weekends, evenings, or on-call cover

• Health & Safety or maintenance qualifications
• Previous hotel or hospitality experience
• Basic fire safety or first aid training

• Competitive salary and benefits
• Supportive team environment
• Access to online training via Eureka platform
• Flexibility for further education or personal development
• Be part of PREM Group, a Great Place to Work-certified employer
• Discounted stays at properties
• Employee assistance programme