Administration Manager

Administration Manager – XPS Group

Location: Reading

Grade: Senior Consultant

Employment Type: Permanent, Full Time (Hybrid)

XPS Pensions Group is the largest pure pensions consultancy in the UK, with around 2,000 employees across 15 locations. Listed on the London Stock Exchange Main Market, we advise over 1,600 pension schemes and administer pensions for more than 1,000,000 members.

• Lead and manage pension administration services for the assigned client portfolio.
• Oversee day‑to‑day client relationships with trustees and corporate clients.
• Participate in marketing, new‑business pitches and client meetings.
• Provide expert advice on pension queries and keep abreast of industry developments.
• Manage project delivery for renewals, benefit statements, pension increases, etc.
• Ensure accurate billing and invoicing of admin time.
• Disseminate service delivery objectives to team and present technical matters.
• Conduct internal audits, quality improvement and implement changes.
• Manage workflow, workload allocation and resolve delivery issues.
• Appraise staff, set objectives, handle performance management and recruitment where needed.
• Mentor and develop team members to meet company policies and procedures.
• Collaborate with other departments to provide a comprehensive client service.
• Report to senior management and adapt to changing business needs.

• Expert knowledge of pensions administration for Defined Benefit schemes.
• Strong understanding of pensions legislation and ability to stay updated.
• Supervisory, leadership and performance monitoring experience.
• Experience in third‑party pension administration preferred.
• Presentation skills for client pitches and trustee meetings.
• Aptitude for numerical analysis.
• Project management experience in pension administration.
• IT proficiency in Microsoft Word, Excel, Outlook & PowerPoint.

• Experience in marketing and new business activities.
• Ability to develop business contacts.

Competitive salary, annual discretionary bonus and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, retailer discounts and a flexible benefits scheme. Volunteer days and referral bonuses are also available.

Submit your application through the link below or email

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion or belief. We are a Disability Confident employer and ensure accessible work settings.

Offers are conditional upon DBS disclosure checks, references, credit checks and eligibility to work in the UK. XPS Group does not provide sponsorship.

Visit  for more information.