Operations Manager Job Reading area,England UK,Management

Make A Difference Everyday

At Proactive Life South, we provide high-quality supported living services for individuals with learning disabilities, mental health conditions, and complex needs.

We are seeking a skilled and compassionate Operations Manager to join our team!

What You'll be Doing

To monitor the activities and objectives of each of the service Managers as allocated to the post holder by the CEO

To ensure the allocated services are compliant with regulation, meeting agreed quality standards and are financially viable.

What You'll Need

To assist home managers in a supportive role to achieve and maintain maximum
occupancy.
To ensure that the staffing levels are adhered to at all times.
To monitor that managers maintain compliance with all statutory agencies.
Attend all CQC inspections and ensure that action has been taken on all inspection
reports.
To provide coverage in a crisis management situation.
To take a lead in quality initiatives. Implementing and auditing of all new legislation.
To complete quality audits and develop action plans for improvement.
To work in partnership with home managers to ensure efficiency of services
Strategic day-to-day overview of quality.
Liaising with key people and building relationships with Regulators and
Commissioners.
Provide analytical and reporting information to the board.
Establish links with 'key purchasers' of care services. To network, advance and
maintain business customers.
Recruitment, induction, training and development of Registered Managers in conjunction with the Head of Care and Quality
Lead on matters concerning disciplinary and capability where appropriate and in conjunction with the Head of HR.
Responsibility for ensuring managers assess, plan, action and evaluate the training and development needs of their teams and individual subordinates.
To ensure that all managers take charge of absenteeism effectively so as to reduce and ultimately prevent occasions of unnecessary staff absence.
To effectively manage staffing in accordance with operational strategy.
To manage and be the responsible person to cover manager's holidays or absences and to cover homes which have management vacancies for as long as is required.
Continual personal development to develop oneself and the role.
Person Specification
Experience of minimum 5 years working in healthcare and/or social care sector
Educated to degree level - Master preferred
Evidence of continued learning and development
Knowledge of CQC regulations and health & safety advantageous
Excellent communication both verbally and written
Proven ability and aptitude within a management position
Experience of managing/supervising a management team
Experience in staff management and performance management.
Financial and project management experience of multi-disciplinary programmes
and complex projects
Ability to develop innovative solutions to complex delivery issues
Analytical, methodical and rationale reasoning
Commercially and operationally astute.
Experience of effective partnership working with internal and external stakeholders

Why Join Us?

Access to mandatory training with opportunities for further professional development and career growth
Auto enrolment Pension
Career development opportunities
Eligibility for blue light card


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