Portering Assistant Team Leader

The Assistant Team Leader leads a team of Porters throughout the hospital on the rostered shift.

The Porters in the Facilities Department undertake the operational delivery of Portering, Mail, Logistics and Waste services within the Trust ensuring that a safe, compliant and quality service is delivered.

The role supports both staff and patients in the professional delivery of services that ensure people and items are moved around the Trust, as required to achieve clinical and facilities requirements.

The role contributes to the operational delivery for the Trust wide portering, mail and waste services and supports in the provision of a highly responsive Facilities service to all areas of the Trust to ensure the Trust’s performance requirements are actively supported and delivered with the patient as a customer.

In fulfilling the role Porters will be proactive in working closely with all Trust Care Groups, Directorates, Departments and Team across the Trust and beyond, providing expertise on best practice, effectiveness in portering, mail and waste operational delivery.

Be the first line of management control and support to a group of Porters working within the Portering Services.

Provide and assist in the provision of services to a high standard that assist with the effective operation of the hospital organisation where the is patient care.

Develop and maintain good relationships with service users, patient, visitors, staff and managers as well as external organisations providing services to the Trust.

Communicate and act in a positive manner, which will promote the organisation, but maintain standards, being professional and compassionate and caring at all times.

Maintain a high standard of personal dress and uniform, conduct and deportment in keeping with the nature of duties, ensure that all duties carried out will reflect to the credit of the department and the Trust.

Attend statutory and mandatory training and appraisals, to ensure compliance to undertake the role.