Head of Operations

Nutriseed is on a mission to make healthy living easy. Our philosophy is simple: every mouthful of food should be both nourishing and delicious. We have spent years creating and curating the highest-quality health foods, ensuring they are free from hidden sugars, additives, and unnecessary processing—while remaining affordable and accessible.

As a privately owned, self-funded, and profitable direct-to-consumer brand, Nutriseed has achieved double-digit year-on-year growth, and we’re scaling fast. With ambitious plans to double our revenue, and likely our team size within the next two years, we are looking a Head of Operations to optimise our systems, processes, and teams to support this rapid expansion.

This is a pivotal role and an opportunity to be the right hand to our visionary CEO and play a crucial part in leading and managing Nutriseed through scale-up. The ideal candidate will embody and champion our core values:

• Taking ownership and ensuring high standards in everything we do.

• Continuously learning, adapting, and improving.

• Taking responsibility for actions and outcomes.

• Genuinely caring about our team, customers, and mission.

Do you have the drive, determination, and capability to lead and manage a fast-growing company alongside the CEO and a passionate team?

If so,
read on this could be the opportunity for you.

Nutriseed is seeking an experienced Head of Operations to oversee the end-to-end operational functions of the business. This role will be responsible for managing key departments, including Food Production & Dispatch, Purchasing & Supply Chain, Customer Experience, and Product Development, ensuring seamless coordination and efficiency across teams.

This position is designed for a strategic and execution-focused leader who can align our people, processes, and technology to drive operational excellence. You will be the Integrator in our business—working alongside the Founder to execute the vision and scale the company effectively.

• Oversee the day-to-day operations of the business, ensuring smooth and efficient functioning across all departments.
• Develop and execute an operational strategy aligned with Nutriseed’s growth goals.
• Plan and implement business processes and systems to increase efficiency, productivity, and accountability.
• Manage Food Production & Fulfilment, ensuring high standards of production, quality control, and compliance (HACCP/SALSA).
• Oversee Health & Safety, ensuring industry best practices and compliance with regulations.
• Optimize Purchasing & Inventory Control, ensuring efficient stock management and cost control.
• Ensure Customer Experience, Service & Support remains a top priority, driving retention and satisfaction.
• Implement IT & technology solutions to improve operational efficiencies.
• Align and embed the values, culture, and resources to attract and engage the very best talent.
• Build the team and resources to support exceptional service delivery and ambitious growth goals.
• P&L management, including budgeting, forecasting, and financial reporting.
• Drive business planning and strategy to meet short- and long-term vision and mission goals.

As Head of Operations, you will also serve as Nutriseed’s Integrator, playing a crucial role in executing the company’s vision. This means:

• Ensuring all key operational functions are aligned and rowing in the same direction.
• Holding teams accountable for achieving business objectives.
• Identifying and solving operational bottlenecks proactively.
• Acting as a strategic partner to the Founder/CEO, translating high-level ideas into structured, executable plans.
• Ensuring that communication across the business is consistent, transparent, and effective.

• A Strong Communicator & Team Player – You’re comfortable asking questions and being asked tough ones. A natural mentor and coach, you support and empower those around you, helping them play to their strengths.
• Background in Food Manufacturing & E-Commerce – You have experience in food…