Transformation Project Lead; Improving Together

The Transformation Project Lead (Improving Together) is responsible for driving continuous improvement initiatives across the Trust by identifying opportunities for cost and quality improvement with both clinical and non-clinical teams. The role includes leading workshops, facilitating improvement projects, and providing practical training in project management and improvement methodologies. A key aspect of the role is providing guided coaching and support to frontline and directorate teams, helping embed the Improving Together Management System into everyday practice and promoting a culture of continuous improvement across the organisation.

• Training, coaching and supporting employees in improvement methods
• Running improvement projects
• Supporting Transformation Programme Managers with large‑scale change programmes
• Supporting the organisation to implement a continuous improvement approach
• Providing teams with the support and tools to realise benefits
• Analysing data and networking with diverse stakeholders to produce compelling arguments for change
• Communicating with a varied mixture of stakeholders from Ward to Board as well as external contacts
• Organising and leading workshops with Directorates to identify opportunities and challenges for cost and quality improvement
• Engaging staff on all levels to understand the goals of the transformation portfolio and its impact on practice
• Working with clinical and non‑clinical staff to identify, plan and deliver improvement projects
• Providing structured on‑the‑job training in improvement tools, techniques and project management
• Sharing good practice on quality and cost improvement schemes across the Trust
• Supporting service improvement using A3 thinking, Rapid Improvement Events, Plan‑Do‑Study‑Act cycles, visual management and team huddles
• Facilitating project team sessions to empower staff to identify issues and improve processes
• Using improvement tools to meet established schedules, resolve operational or technical issues and optimise patient care
• Producing benchmarking and best‑practice case studies to support the delivery and communication of the Trust’s Transformation Programme
• Identifying need for change control and any configuration management issues at project level
• Conducting status review meetings among key stakeholders and team members
• Producing progress reports on ongoing projects, detailing progress against plan, next steps, and raising issues and risks with mitigating actions and potential implications
• Monitoring risks and issues and conducting Quality Impact Assessments of the CI Programme
• Working with the Transformation Analyst to ensure that all benefits are monitored and captured
• Collaborating with finance managers to cost out potential savings from CI projects
• Adhering to the Trust Programme governance processes
• Promoting and supporting a cultural change process across the organisation through coaching and influencing positive behaviour towards continuous improvement and excellent patient experience
• Building effective and supportive relationships with key stakeholders to break down barriers and facilitate change
• Supporting Transformation Programme Managers to drive a culture of continuous improvement
• Ensuring the fit of solutions and services to strategic priorities and business needs, and instigating changes where appropriate
• Collaborating with internal and external partners to involve them in continuous improvement and improve the patient experience

• Experience of working with organisations or teams to identify and realise improvement benefits
• Working with multiple stakeholders to deliver projects and change at a service or directorate level
• Training, coaching and supporting improvement tools and techniques

• Delivered Lean Six Sigma projects
• Educated to degree level or equivalent experience in a role where quality improvement is key
• Qualification in Service or Quality Improvement techniques or relevant experience
• Ability to extract, analyse and present information – qualitative and quantitative
• Excellent verbal and written communication skills
• Leadership, influencing and team skills
• Project management skills – scoping projects, estimating, planning, development, monitoring progress, implementation, budgetary control, change control and post‑implementation

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.