Interim Learning & Development Manager

Company Description

Baxter Storey has an exciting opportunity for a strategic and commercially minded Interim Learning & Development Manager to support capability, leadership, hospitality, and performance across the business during a key period of delivery. This national role, based in London/Reading, will suit an experienced L&D professional who can quickly build credibility, work at pace, and deliver high-impact learning solutions that support operational excellence, leadership capability and business priorities.

Interim Learning & Development Manager – 6 months fixed term

Reading, London

Up to £55k plus company car allowance

• 28 days holiday including bank holidays
• Birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeship opportunities for all experience levels
• Pension and life insurance
• Discounts on the Perkbox app – high street shops, holidays & cinema
• Wellbeing hub
• Employee assistance programme
• Cycle to work scheme

• Provide strategic and operational L&D support during a key period of business delivery.
• Lead and progress priority learning initiatives aligned to leadership, hospitality, management and operational capability.
• Partner with business leaders and subject‑matter experts to identify needs and implement practical, high‑impact learning solutions.
• Drive pace and momentum across learning projects, ensuring strong delivery and stakeholder confidence.
• Use data, feedback and insight to evaluate impact and inform continuous improvement.
• Support a positive learning culture by embedding development opportunities across the business.

• Proven experience in Learning & Development, Training or People Development, ideally within hospitality or another fast‑paced, service‑led environment.
• Experience stepping into roles quickly and building credibility with stakeholders at pace.
• Strong track record of delivering practical, high‑impact learning solutions that support business priorities.
• Strategic mindset with the ability to balance hands‑on delivery with longer‑term capability goals.
• Confident facilitator and stakeholder manager with excellent communication and influencing skills.
• Highly organised, proactive and comfortable managing multiple priorities across a complex, multi‑site business.
• CIPD or relevant L&D qualification is desirable.

For almost 20 years, we have created beautiful spaces, exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve. We need the brightest and best to join us to make this all possible. Our drive and belief in our people means we always strive to supercharge our team’s careers. The learning will be front and centre of your experience working with us.

Always Visionary – we lead the way, blazing our own trail. Wholeheartedly Positive – we are upbeat, motivating and inspiring. Creatively Collaborative – we embrace differences to push creativity. Forever Conscious – we protect the planet and support local communities.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions and socio‑economic backgrounds. Baxter Storey is committed to encouraging equity, diversity and inclusion among our workforce and aims to be recognised for having the most inclusive culture in hospitality.