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Operations Management

Customer Services Leader: Build -Impact CX

Job in Reading, Berkshire, RG1, England, UK
Listing for: FMCG Exec
Full Time position
Listed on 2026-07-20
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Customer Services Leader: Build High-Impact CX

FMCG Exec in Reading, UK is seeking an experienced Customer Services Manager to lead our UK customer services across fast-paced brands.

You will manage a 10-strong in-house team, deliver exceptional B2C and B2B support, and drive continuous improvement in processes, communications and service delivery.

Collaborate with Sales, Marketing, Operations and Product to implement new initiatives and ensure customer satisfaction.

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