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Job Description & How to Apply Below
Ericsson in the United Kingdom seeks an Operations Centre Manager to lead real-time incident management, coordinate stakeholders, and drive actions to protect and improve service performance. You will be the senior escalation point during high-impact events, ensuring timely actions and clear leadership across internal teams and customers.
This role requires ownership of post-event analysis, dashboards, and 12-hour summaries for leadership, plus ensuring safety and compliance across operations.
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