Job Description & How to Apply Below
This is a key operational leadership position, responsible for ensuring the day-to-day stability, quality and consistency of service delivery across multiple teams. Working closely with Team Leaders, Project Managers and senior leadership, you will act as a central point of coordination, ensuring projects remain on track, operational issues are resolved quickly, and customers receive a consistently high standard of service.
Alongside operational delivery, you will work closely with the senior leadership team to identify and implement improvements that increase efficiency, strengthen service processes and enhance customer satisfaction.
Whats in it for you?
- Competitive salary of up to £90,000 per annum
- Strong benefits package (pension from day one, health-related cover, EV scheme)
- Ongoing professional development and Microsoft certification support
- Modern, forward-thinking technical environment
- Hybrid/Remote 1 to 2 days a month in the office
- Leading and supporting Team Leaders across multiple delivery teams.
- Monitoring team capacity, workload and resource allocation to ensure effective delivery.
- Overseeing delivery standards, ...
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