Head of Operations & Service Excellence
Listed on 2026-10-25
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Management
Operations Management, Project & Program Management, Change Management
MBNL seeks a Head of Operational Management to lead central Operational Services, ensuring service performance, supplier delivery, and governance for EE/BT and Three. This hybrid role is based in Reading with at least two days on site.
You will shape strategy, drive continuous improvement, manage risk, and coach senior managers to build a high‑performing service organisation across the network estate.
Are you ready to take on the Head of Operations & Service Excellence role at Project People?
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Reading, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 90..
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