Job Description & How to Apply Below
People, Culture & Communications Job Family Group:
Communications & External Affairs Group
Job Description:
Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We’re always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too.
About the Role:
This is a role within the Castrol organisation and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership. Castrol is seeking an experienced and strategic Head of Global Media Relations to lead and shape the company’s global media strategy and protect its public reputation.
In this senior, high-impact role, you will serve as the global media relations lead and principal spokesperson, managing Castrol’s global press office and acting as the primary partner concern for high-profile media matters, reputational risks, and strategic announcements. You will work in close partnership with senior leadership and communications teams globally to ensure a consistent, compelling external narrative, supporting Castrol’s business priorities, brand positioning, and transformation journey.
This is a unique opportunity to operate at the heart of a global organisation, influencing perception, managing risk, and driving proactive storytelling t You’ll Do:
Strategic Media Leadership Develop and deliver proactive and reactive global media strategies aligned to business priorities and brand positioning Act as Castrol’s principal global spokesperson, providing authoritative media counsel to senior leaders Ensure alignment and consistency of messaging across regions and markets Global Press Office Management Lead and operate Castrol’s global press office, ensuring timely, accurate, and consistent media engagement Establish and evolve Day 1 operating models, processes, and reporting frameworks Shape and implement a future-state model for 24-hour media coverage Manage and oversee external agency partners, ensuring high-quality delivery Crisis & Issues Management Lead global media response to crises, major incidents, and reputational challenges Partner closely with senior communications leadership during high-stakes situations Drive crisis preparedness, including scenario planning, simulations, and media training Reputational Risk & Insight Identify emerging reputational risks and external issues Develop essential messaging, Q&As, and holding statements Maintain strong awareness of industry trends across automotive, energy, mobility, and lubricants Leadership & Advisory Provide coaching and guidance to senior leaders on media engagement Prepare executives for interviews, events, announcements, and public appearances Support capability building across global communications teams Content & Communications Materials Oversee development of press releases, statements, briefings, and media kits Ensure content is accurate, timely, and aligned to brand strategy, with global adaptability Stakeholder & Media Relationships Build and maintain strong relationships with global media, journalists, and influencers Collaborate across internal partners, including marketing, technology, sustainability, legal, and operations teams Act as a central contact for high-priority media engagement Monitoring, Insight & Reporting Oversee media monitoring, sentiment analysis, and reporting Use data-driven insights to refine strategy and find opportunities
What We’re Looking For:
Experience Extensive experience in media relations, external communications, or journalism at an international level Proven track record leading media relations for a global organisation or major brand Strong experience as a company spokesperson and in managing high-profile media interactions Demonstrated expertise in crisis communications and reputational risk management Skills & Capabilities Excellent written…
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