HCP Omnichannel Activation Manager

Kenvueは現在、以下求人を募集しております。

私たちKenvueは、日々のケアが持つ驚くべき力を信じています。100年以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID®など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。

私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。

Health Care Professional Engagement Lead, Northern Europe

Europe/Middle East/Africa, United Kingdom, Reading, Berkshire

ハイブリッド

The HCP Omnichannel Activation Manager will lead the development and execution of Northern Europe’s integrated healthcare professional engagement strategy, ensuring Kenvue delivers best-in-class customer experiences across pharmacy, dentistry, primary care and secondary care audiences.

This is a strategic leadership role responsible for accelerating healthcare professional recommendation, advocacy and business growth through the effective integration of field force engagement, digital activation, CRM, professional education, KOL engagement, partnerships, media and data-driven customer experiences.

Operating at the intersection of commercial excellence, healthcare marketing, customer engagement and digital transformation, the role will shape how Kenvue engages healthcare professionals across every customer touchpoint.

The role will work closely with the Professional Field Force Manager to ensure a connected omnichannel approach across field force, digital, educational, and customer engagement channels.

The successful candidate will bring significant pharmaceutical or healthcare industry experience, strong commercial acumen, proven leadership of customer-facing teams, and a track record of delivering omnichannel excellence at scale.

• Lead the development and execution of Northern Europe’s healthcare professional omnichannel strategy across paid, owned, earned and shared channels.
• Develop and implement a long-term vision for healthcare professional engagement, ensuring seamless integration of field force activity, CRM, digital engagement, professional media, educational programs, KOL engagement and customer support platforms.
• Create customer-centric engagement models and omnichannel customer journeys that deliver measurable improvements in healthcare professional engagement, recommendation and advocacy.
• Drive the evolution of Kenvue’s engagement model from campaign-led activation to personalized, data-driven customer engagement.
• Lead the strategic development and optimization of Kenvue Pro and future digital customer engagement platforms, ensuring they become critical drivers of education, sampling, advocacy and commercial activation.
• Identify emerging technologies, engagement platforms and industry best practices to ensure Kenvue remains at the forefront of healthcare professional engagement.

• Work closely with the Professional Field Force Manager to align field force priorities, capability development and execution with the broader HCP omnichannel strategy.
• Lead the integration of professional field force activity within the broader omnichannel customer engagement strategy.
• Drive excellence across pharmacy, dentistry, primary care and secondary care customer engagement programs, ensuring customer interactions are impactful, relevant and aligned to business priorities.
• Partner closely with Commercial Excellence teams to optimize customer segmentation, targeting, territory design, call planning, reach and frequency strategies.
• Ensure field teams…