Media and Project Communications Officers

Record-breaking temperatures and increasingly frequent droughts are changing the way we think about water. As the UK adapts to changing weather patterns, Thames Water is at the forefront of keeping the taps flowing for millions of people across the South East.

We're investing in some of the country's most significant infrastructure projects to meet the demands of a growing population, protect the environment and ensure water security for future generations.

We're looking for talented communications professionals to join our team and help bring these nationally significant projects to life. You'll play a key role in delivering high-quality, impactful communications for initiatives such as our proposed new reservoir in Oxfordshire and drought resilience schemes in London.

Are you a savvy media specialist who can deliver day-to-day media activity in a fast-paced deadline-driven environment, but also have the skills to deliver engaging digital and online content? We are looking for someone who will help bring our projects to life, as we move through the planning process and into delivery. We want someone who can think creatively to showcase the benefits that will flow from our projects, driving engagement from target audiences and helping people understand why the projects are needed.

If you are looking for a role that gives you the opportunity to practice the best of your communications skills and expertise, while working on a project of national importance with a brilliant team culture, this is the job for you.

• Pitching stories to national, regional and trade media to generate positive coverage about SRO projects.
• Manage day-to-day enquiries from the media relating to SRO projects, working closely with colleagues in the corporate press office.

• Produce clear, accurate and timely project communications materials, including newsletters, briefings, presentations, reports, website updates and social media content.
• Create, manage, and distribute high quality project communications across multiple channels, including print, website, intranet and social media platforms.

• Plan and deliver communication campaigns to support project initiatives.
• Manage site visits and project events, including logistics and communications materials.

• Working closely with the Project Senior Communications Manager, develop and implement project communication plans aligned with project milestones.
• Develop handling plans for specific project issues.
• Management of project messaging, including narratives, message houses and lines to take.

• Monitor communication channels to ensure project responsiveness, communications impact and messaging relevance.
• Track and evaluate communication activities against agreed objectives and key performance indicators, and make recommendations to drive continuous improvement.

These roles will be based across our Reading and London offices.

Regular travel to project sites will be required.

Flexibility to support media relations and events outside normal working hours when necessary.

• Proven record of media handling and campaign planning.
• Experience of high-quality content development in across range of formats (print, social, web).
• Ability to communicate complex information clearly to diverse audiences.
• Outstanding writing and editing skills.
• Strong strategic communications management.
• Excellent attention to detail and ability to work in a fast paced environment.

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and…