Activities and Community Well Coordinator

Activities & Community Wellbeing Coordinator (Part-Time - 3 Days per Week)
Charity Sector Supporting Older People Across West Berkshire & North Hampshire
About the Role
This is an exciting opportunity to join a local charity dedicated to helping older people live healthier, happier, and more independent lives. You will lead the development and delivery of a varied programme of activities, events, and wellbeing initiatives that encourage active living, social connection, and improved health outcomes.

Key Responsibilities
Programme Development & Delivery

• Plan and deliver a wide range of activities, wellbeing programmes, awareness events, trips, and social opportunities.
• Create engaging services that reflect the interests, skills, and experiences of older people.
• Promote active ageing, independence, and healthy lifestyles.
• Ensure services are inclusive, welcoming, and accessible.

Community Engagement & Partnerships

• Build strong relationships with local partners including GP surgeries, social prescribers, community organisations, and wellbeing providers.
• Represent the charity within the local community.
• Develop opportunities that encourage participation and reduce loneliness and isolation.

Customer Experience

• Be the main point of contact for customer-facing activities within the charity's building.
• Respond to enquiries and ensure participants receive a positive and personalised experience.
• Monitor customer satisfaction and gather feedback to improve services.

Operations & Administration

• Manage activity bookings and attendance using the charity's CRM system.
• Maintain accurate records, participant information, and consent forms.
• Support invoicing processes and liaise with internal teams regarding payments.
• Assist with marketing by providing stories, updates, and impact information.

Volunteers & Compliance

• Recruit, support, and supervise volunteers.
• Ensure DBS checks are completed where required.
• Carry out risk assessments and maintain health & safety standards.
• Manage safeguarding concerns in line with charity policies.
• Ensure services comply with GDPR and relevant legislation.

Experience Required

• Experience working with older adults or vulnerable individuals.
• Experience organising activities, events, or community programmes.
• Experience working within a charity, community, healthcare, or social care setting.
• Experience building relationships with external partners and stakeholders.
• Knowledge of safeguarding, health & safety, and GDPR requirements.
• Experience coordinating volunteers would be advantageous.

Skills & Knowledge

• Excellent communication and interpersonal skills.
• Ability to inspire, motivate, and engage older people.
• Strong organisational and planning skills.
• Competent IT skills, including Microsoft 365 and CRM systems.
• Ability to work independently and collaboratively.
• Passion for promoting health, wellbeing, and social inclusion.

Personal Qualities

• Compassionate and empathetic approach.
• Positive, proactive, and adaptable attitude.
• Strong sense of integrity and professionalism.
• A genuine desire to make a difference in the lives of older people.

Hours

• Part-time - ideally 3 days per week
• Flexibility may occasionally be required to support events and activities.

Why Join Us?

• Make a meaningful difference in the lives of older people.
• Work for a respected local charity with a strong community presence.
• Help shape innovative services that support healthier ageing.
• Be part of a friendly and dedicated team committed to improving wellbeing in later life.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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