RSPH Level 2 Pest Control Technician

Job Overview

Technician working within our Pest Control service line is responsible for inspecting, identifying and eliminating pest infestations in residential, commercial, and industrial properties. You will utilise a variety of methods, including chemical and non‑chemical methods, traps, and exclusion techniques along with the deployment of technology to ensure properties remain free of pests. This role requires a combination of technical skills, customer service, and a strong understanding of pest control products, pest biology and associated legislation.

• Inspect customer premises and provide reports on levels of pest infestation to determine the most effective solution to eradicate the pests – these visits will be a mixture of planned maintenance and reactive/one‑off jobs.
• Determine the extent of infestations and assess environmental conditions that may contribute to pest problems.
• Safely and in line with legislation apply insecticides and rodenticides along with other pest control solutions as needed.
• Select appropriate treatments based on the pest type, location, and environmental considerations.
• Communicate with customers to understand their concerns, explain treatment plans, and offer advice on preventing future infestations such as sealing entry points and maintaining cleanliness.
• Provide information on the risks of pest‑related issues and recommend corrective actions to avoid future problems.
• Maintain accurate records of services provided, chemicals used, PPE and pest control solutions implemented.
• Complete service reports and log details of customer visits, treatments, and follow‑ups using a digital handheld device.
• Maintain and clean pest control equipment, ensuring it is in proper working condition.
• Safely store chemicals and ensure compliance with safety standards and regulations.
• Adhere to safety protocols, local regulations and industry standards regarding the use of pesticides and pest control methods.
• Ensure proper handling and disposal of hazardous materials in line with legislation and guidance.
• Perform follow‑up inspections and services as needed to ensure pest eradication is achieved.

• Proven pest control experience along an industry recognised qualification such as the RSPH Level Award in Pest Control or similar.
• Member of either BPCA Registered or BASIS Prompt CPD schemes since 01/01/2025.
• Experience of working in a customer‑facing role and understands the importance of providing an outstanding service to our customers.
• Full UK Manual Driving license, with no more than 6 penalty points.
• Successful applicants will be subject to an Enhanced Disclosure & Barring Service (DBS) check.

• Customer service skills
• Communication skills
• Attention to detail
• Problem solving
• Time management & organisational skills
• Understanding of the importance of safety & compliance procedures
• Adaptability & continuous learning