Quality Engineer

An Amazing Career Opportunity for a Quality Engineer!

Location: Reading, Uk

Job : 46689

A Quality Engineer ensures products and processes meet quality standards by maintaining systems like ISO 9001 and conducting regular audits. They analyze quality data to identify issues, reduce defects, and improve overall performance.

The role involves working with teams and suppliers to fix problems, perform root cause analysis, and implement corrective actions. They also manage non-conforming products and support continuous improvement efforts. Strong problem‑solving, communication, and teamwork skills are key to success in this role.

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high‑tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here:  and

At the Biometric Identity Technologies Business Area, within HID, we aim to create a safer world with biometric solutions that enhance everyday life, ensuring trust and reliability in every interaction. As a trusted biometric leader, we seamlessly and ethically protect people, places, and things, where we create a secure and equitable environment where everyone’s data is protected and their privacy respected.

Driven by years of innovation, we offer a broad range of biometric identity technologies for transactions requiring irrefutable proof of identity, such as customer onboarding, fraud prevention, loss prevention, seamless travel, forensic investigation, background checks, border security, and government benefit issuance. We provide peace of mind to a great array of organizations and industries who know that they are getting the highest level of safety and security through trusted identity.

• Provide management support in maintaining and continuously improving the ISO 9001 Quality Management System (QMS) and Terminal Quality Management (TQM) System.
• Conduct internal audits to ensure company operations and personnel comply with established procedures, ISO 9001 standards, and TQM requirements.
• Raise the general level of quality awareness within the company and make frequent patrols of the production lines.
• Measure, compile, analyze and report internal & external quality metrics.
• Drive cost of poor-quality improvements.
• Comprehensive COPQ metrics including scrap, warranty and other related quality costs to be used as the basis for driving internal manufacturing process and product improvements.
• Focus is not solely on costs of failing products but other customer concerns as well.
• Work with stakeholders to implement product/process improvements that reduce the number of DMR’s being raised through production and the supply chain.
• Work with stakeholders to implement product/process improvements that reduce the number of RMA’s returned from the field.
• Lead triage and escalation of emerging product quality issues to resolution.
• Manage corrective action requests (CAR’s) for external & internal product and process quality issues.
• Conduct / facilitate root cause and failure analysis of returned product as necessary.

• Liaise with suppliers and contract manufacturers to address quality issues, including conducting audits when required.
• Facilitate FMEA meetings with a cross‑functional team to ensure quality is built into new products & processes.
• Supervise the Inspector(s) day‑to‑day activities.
• Prepare and present quality information to management, suppliers and customers as required.
• Lead and oversee the company‑wide calibration program to ensure accuracy, compliance, and timely completion.

• College degree in a related field is preferred.
• 3‑5 years of experience in production/quality engineering, ideally in an electronic assembly environment.
• Knowledge of Mastercard Global Terminal Quality Management (TQM) program would be beneficial.
• Must demonstrate customer focused mentality.
• Excellent problem‑solving abilities.
• Excellent project management skills.
• Internal drive to meet goals.
• Ability to work in a team‑oriented atmosphere.
• Demonstrated time management,…