Store Colleague

Overview

Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.

Please note full availability on three weekdays and weekends, between the hours of 7:00AM-8:30PM, is required.

• Exceed customer expectations and uphold top pet care standards to ensure excellent operations.
• Build strong customer relationships and enhance their experience with us.
• Provide personalised and attentive service to ensure every customer feels appreciated and understood.
• Engage with customers through strong verbal and written communication.
• Address customer questions and resolve issues quickly and efficiently.
• Collaborate as part of a team to achieve store goals.
• Be flexible to work shifts that may include evenings, weekends and some bank holidays.

At Pets at Home, everything we do is about understanding and caring for pets. We celebrate diversity and are committed to creating opportunities for exceptional talent and potential in our communities. We value respect and inclusion and encourage our people to be their best selves.

• Attractive rates of pay
• Paid holidays
• Additional leave for birthdays and special occasions
• 20% colleague discount in Stores
• Discretional annual bonus scheme
• Access to other discounts and benefits
• Opportunity to do charity work in your local community
• Career progression

Note:

We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates. Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly.