Supermarket Assistant

About The Role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the partner‑led service and passion for food that our competitors can't compete with. Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again, earning their trust and loyalty for a lifetime.

• Stock replenishment – ensuring our shelves remain fully stocked and products are in the right place at the right time.
• Fulfilling online customer orders ready for drivers to deliver directly to customers’ doors.
• Reducing wastage by following product due diligence and applying markdowns to items nearing their sell‑by dates.
• Working with the wider shop team to support checkout, manage Click & Collect orders, fulfil on‑demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shop‑keeping tasks.

• Communication skills to enable effective teamwork and interaction with customers.

• Experience in a customer‑facing role.
• Up‑to‑date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.