Sales Assistant - Part Time

Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference?

At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.

We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.

Salary:
Starting rate £12.75 per hour, increasing to £13.44 once full training has been completed.

Location:

Reading.

Job Type: Part-time – 30 Hours.

Full flexibility from Monday to Sunday is required.

Opportunity to earn up to £2,000 extra each year in discretionary bonuses, pro-rated based on performance against key KPIs.

As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome.

You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn.

Full training and support will be provided to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.

Genuine interest in people, strong integrity, willingness to learn. No prior pawnbroking experience required.

• Deliver exceptional customer service with a friendly and professional approach
• Assist customers with a range of services including pawnbroking, retail sales, and financial products
• Maintain high standards of compliance and store presentation
• Work collaboratively with your team to exceed targets
• Handle transactions accurately and securely
• Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required

• 30 days of holiday (including bank holidays), rising to 33 days with length of service
• Flexibility to buy or sell holiday days to suit your lifestyle
• Access to a private healthcare plan
• Cycle-to-work scheme and season ticket loans
• Preferential currency exchange rates
• Generous staff discounts – up to 25% off jewellery and high-end watches
• Incentive schemes to reward your achievements
• Exclusive discounts at leading retailers via our employee perks portal