Business Development Executive

Building Materials Nationwide Ltd is more than your standard online shop, we are purchasing partners. We want to be known for offering an account service unlike any other in the industry, taking the hassle, pressure and stress out of ordering materials, and generating customers who grow with us.

We don't focus on the products we sell but on the people that sell them.

An ethos close to our heart is "people buy from people" and we are looking to put you front and centre of our drive forward.

This has created an environment that employees say they have honestly never worked in before!

The knock-on effect is we have experienced growth year-after-year despite the recent downturn post-covid.

We cater for our vibrant and diverse team by providing access to facilities such as our canteen and chill out area, Play Station 4 and Pool Table.

Job Description:

New Business & Opportunity Generator

* Proactively identify and engage with customers through outbound calling, email, Linked In, online research, and the use of the existing customer database.

* Identify and engage key decision-makers within target businesses, including buyers, estimators, quantity surveyors, project managers, and site teams.

* Introduce the business clearly and confidently, explaining the benefits of working with a service-led, nationwide materials supplier supported by a dedicated Trade Account Manager.

* Book follow-up conversations or meetings where appropriate to progress opportunities.

Customer Discovery & Profiling Specialist

* Hold structured conversations with customers to understand their business and requirements, accurately profiling prospects within Salesforce using agreed data standards and scoring criteria.

* Identify common pain points such as pricing pressure, availability challenges, delivery reliability, or lack of service.

Qualification & Handover Coordinator

* Assess suitability and potential value, qualifying prospects against agreed handover criteria before progressing them for ongoing account management.

* Ensure all relevant information is captured before passing accounts to a Trade Account Manager and profiles are correctly completed.

* Confirm a clear, qualified customer enquiry or opportunity is in place before handover to a Trade Account Manager, with clear, structured handover notes.

Pipeline & Activity Manager

* Maintain consistent outbound activity in line with daily and weekly targets, following agreed call plans, follow-up schedules, and re-engagement timelines.

* Track prospects through early pipeline stages and make contact at the most appropriate time based on project status and customer readiness, revisiting contacts where the initial conversation was not at the right time.

CRM & Data Manager

* Use CRM tools to plan daily activity, manage reminders, and track progress.

* Accurately log all calls, emails, and customer interactions within the CRM Database whilst maintaining clean, complete, and up-to-date prospect and account records.

* Log activity accurately using correct notes and outcomes, and update or correct records when issues are identified to maintain an accurate and reliable database.

* Maintain CRM relevance by removing non-target customer records in line with the company’s business strategy [e.g. Retail customers].

Business & Communication Collaborator

* Work closely with the Business Development Manager to receive coaching, feedback, and regular review of performance against targets and KPIs.

* Collaborate with Trade Account Managers to understand what constitutes a strong, well-qualified opportunity.

* Gain and maintain an understanding of each Trade Account Manager’s role and individual working approach, including personality, strengths, customer preferences and workload to ensure aligned and effective collaboration.

* Participate in team meetings, call reviews, and training sessions, developing and maintaining a basic understanding of product ranges and the sectors we supply.

* Share customer feedback, objections, and insights with the wider team and other departments to build shared understanding and support continuous improvement across the business.

Benefits:

Private medical insurance.

Employee Assistance Programme.

Vitality health insurance.

Free parking on Company premises.

Enhanced maternity and paternity pay.

Salary Sacrifice Schemes for a electric vehicles,

pension contributions and childcare fees.

Company awards nights.

Play Station 5 and pool table provided in the office.

25 days holiday + 8 bank holidays + a holiday accrual scheme.

Salary: £27,000 - £30,000 + commision

Year 1 - 6k OTE

Year 2 - 12K OTE