Key Account Manager

Key Account Manager - Food service

Remote - M4 Corridor

Our client is a well‑established, international food and drink business with a strong heritage and a portfolio of well‑recognised brands across multiple categories. Operating within the UK market as a key division of a global organisation, the business has built a strong presence across food service, wholesale and retail channels. With a continued focus on growth within food service, the business is investing in its commercial capability and looking to strengthen its team with the appointment of a Key Account Manager to support the next phase of expansion.

We are partnering with a leading food business to recruit a Key Account Manager focused on driving growth across the food service channel. This role will be responsible for managing and developing existing customer relationships, while also actively identifying and securing new business opportunities across restaurant groups, purchasing groups and contract caterers. You will take full ownership of your customer base, managing day‑to‑day relationships, delivering against sales and profit targets, and working cross‑functionally to ensure strong execution across the business.

Alongside account management, this role will have a strong new business focus, requiring a proactive and commercially driven individual who is confident in building pipelines and converting opportunities into long‑term partnerships.

• Managing and developing relationships across food service customers, including restaurant groups, purchasing groups and contract caterers
• Delivering against sales, volume and profit targets across your account base
• Identifying and securing new business opportunities to drive revenue growth
• Leading commercial negotiations to ensure profitable and sustainable agreements
• Executing promotional activity across wholesalers and cash & carry partners
• Managing forecasting and ensuring accurate pipeline visibility
• Monitoring and controlling debtor days in line with agreed terms
• Working cross‑functionally with internal teams, including supply chain, customer service and product development
• Collaborating with development and purchasing teams to support product innovation and customer‑led solutions
• Maintaining accurate customer records, agreements and reporting

Our client is looking for a driven and commercially minded individual with a strong track record within FMCG food service sales.

You will be comfortable managing existing accounts while also demonstrating a proactive approach to winning new business and driving growth.

• Proven experience within FMCG food service sales (food and/or drink)
• Strong track record of delivering sales and profit targets
• Experience working with food service customers, including restaurant groups and contract caterers
• Demonstrated ability to win and develop new business
• Strong commercial acumen and negotiation skills
• Excellent relationship‑building and communication skills
• A highly organised and self‑motivated approach
• Strong analytical and problem‑solving capability

Field‑based role with regular travel to customer sites

Occasional overnight stays for customer meetings and industry events

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation.