Account Manager

PURPOSE OF JOB:

(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)

We are in search of a dynamic and results-oriented individual to assume the position of Account Manager within our Mid‑market Sales team. This role requires a seasoned professional with a robust background in IT Sales, including a proven track record in client onboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing mid‑market clients and possess a keen understanding of the private sector landscape.

Based within commuting distance of our Head Office in Leatherhead or Reading, the successful candidate will spearhead the identification and pursuit of new business opportunities. Essential attributes include industry‑specific sales experience, exceptional communication and interpersonal skills, and a relentless drive for success. The role demands adaptability and a rapid learning curve, reflecting the dynamic nature of our industry.

If you thrive in a fast‑paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success.

SKILLS REQUIRED

• Prospecting and Lead Generation
• Conduct in‑depth market research to identify potential clients, staying abreast of industry trends and developments.
• Leverage extensive networks and contacts to effectively communicate Bytes' value proposition and differentiate offerings.
• Drive lead generation efforts through a variety of channels, including cold calling, email campaigns, networking events, and strategic use of social media platforms like Linked In.
• Collaborate closely with marketing teams to optimise inbound lead generation strategies and capitalize on marketing‑generated opportunities.
• Client Engagement
• Cultivate and maintain strong, trust‑based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges.
• Conduct thorough client needs assessments to uncover pain points and IT requirements, positioning Bytes as a strategic partner in addressing these needs.
• Manage the entire sales cycle from initial discovery through to successful deal closure, ensuring a seamless and positive client experience.
• Deliver compelling presentations and demonstrations of IT products and services, showcasing their relevance and value in addressing client‑specific challenges.
• Solution Selling
• Develop tailored IT solutions aligned with client objectives, leveraging deep industry knowledge and technical expertise.
• Collaborate closely with technical teams to craft comprehensive and innovative proposals that effectively address client requirements and preferences.
• Clearly articulate the unique value proposition of Bytes' IT solutions, demonstrating their tangible benefits and competitive advantages.
• Sales Negotiation and Closing
• Lead negotiations with clients, adeptly addressing concerns and objections to drive favourable outcomes and secure deals.
• Work closely with legal teams to finalise contracts and agreements, ensuring compliance with regulatory requirements and safeguarding organisational interests.
• Consistently meet and exceed monthly and quarterly sales targets, demonstrating a strong focus on results and revenue growth.
• Maintain a well‑organised and updated sales pipeline, accurately tracking opportunities from initial contact through to final resolution.
• Provide regular, detailed reports on sales activities and forecasts, offering insights into pipeline health and revenue projections.
• Utilise advanced CRM tools and analytics to monitor client interactions, identify sales trends, and optimise pipeline efficiency.
• Stay vigilant and informed about industry trends, competitor activities, and emerging technologies, leveraging this intelligence to refine sales strategies and stay ahead of the curve.
• Provide valuable feedback to the product development team based on client needs and market insights, contributing to the ongoing enhancement and innovation of Bytes' product offerings.
• Strong Management of Virtual Team
• Proven ability to foster and sustain strong relationships with an internal…