B2B Sales Support Executive

An exciting opportunity has arisen for a B2B Sales Support Executive to join a growing FMCG business based in Reading. Working closely with the sales, customer service, and operations teams, you will play a vital role in supporting key customer accounts, coordinating sales activity, and ensuring a first-class experience for business customers.

Client Details

Our client is a successful and rapidly growing FMCG organisation supplying a wide range of grocery products to businesses across the UK. Known for its customer-focused approach, innovation, and collaborative culture, the business continues to invest in both its people and infrastructure to support ambitious growth plans.

Description

Main Responsibilities

Support the field and internal sales teams with day-to-day account management activities.
Prepare quotations, pricing schedules, sales proposals, and customer presentations.
Manage customer enquiries and act as a key point of contact for B2B accounts.
Process orders and ensure accurate information is maintained across internal systems.
Monitor sales performance data and provide regular reporting to management.
Coordinate promotional activity, product launches, and customer communications.
Liaise with supply chain, logistics, finance, and customer service teams to ensure smooth order fulfilment.
Maintain CRM and sales databases, ensuring data accuracy and integrity.
Assist with contract administration, customer onboarding, and account reviews.
Identify opportunities to improve customer service levels and support revenue growth.
Produce sales forecasts, pipeline reports, and business performance metrics.
Support Key Account Managers with strategic customer projects and tenders.

Profile

Ideal Candidate Profile

The successful candidate will demonstrate:

Previous experience within a Sales Support, Sales Administration, Account Coordination, Customer Service, or Commercial Support role.
Experience supporting B2B customers, ideally within FMCG, distribution, wholesale, manufacturing, or a related commercial environment.
Strong organisational and time management skills.
Excellent communication and stakeholder management abilities.
High levels of accuracy and attention to detail.
Strong IT skills including Microsoft Excel and CRM systems.
Ability to analyse sales data and produce meaningful reports.
A proactive and solutions-focused approach.
Commercial awareness and a genuine interest in supporting business growth.
The confidence to work independently whilst collaborating effectively with cross-functional teams.

Job Offer

What's on Offer?

Competitive basic salary of £29,000 - £35,000 per annum
Performance-related bonus scheme
Hybrid working arrangement
Comprehensive company benefits package
Ongoing training and professional development
Career progression opportunities within a growing organisation
Supportive and collaborative team environment
Modern office facilities
Company pension scheme
Generous annual leave entitlement