Head of New Business Development

Brief Description

Head of New Business Development

ESP Global Services is looking for an accomplished new-business sales leader to build and lead the next phase of our growth across the UK and US.

This is a player-coach role with a clear mandate:
win significant new customers personally while building a team capable of doing the same.

You will carry a personal Year 1 target of £3m+ net-new ACV
, alongside leading a team of approximately 5–7 sales professionals towards a combined £12m+ net-new ACV target
.

We are looking for someone who enjoys being close to customers and deals: opening relationships, understanding complex customer challenges, shaping solutions, navigating enterprise buying cycles and converting opportunities into long-term partnerships.

ESP Global Services provides technology support, managed services and workforce solutions to major organisations operating complex and internationally distributed environments.

We have established global delivery capability, strong customer relationships and operations spanning more than 150 countries. Our next stage of growth requires a more focused and consistent approach to winning new customers.

As Head of New Business Development, you will lead that agenda.

You will own the new-business lifecycle from target-account strategy and initial engagement through qualification, solution development, negotiation and close — while developing a high-performing new-business team across the UK and US.

Importantly, you will remain personally active in the market.

You Will

• Personally originate, develop and close significant net-new logo opportunities.
• Deliver £3m+ personal net-new ACV while leading the team towards £12m+ in Year 1.
• Build a focused target-account and market development strategy.
• Develop senior relationships with prospective customers and strategic stakeholders.
• Lead, coach and develop a UK and US new-business team with differing levels of experience.
• Establish consistent opportunity qualification and sales methodology, using MEDDIC, BANT or equivalent.
• Improve pipeline quality, conversion, CRM discipline and forecast accuracy.
• Ensure resources are concentrated on opportunities where ESP has a credible route to win.
• Partner with bid, pricing, solution and delivery teams to create commercially compelling propositions.
• Use wins and losses to continually improve sales execution.
• Ensure newly won customers transition successfully into Customer Success through a structured, relationship-led handover.

What We Need to See

Above all, we need evidence that you have personally created and won genuine net-new business
.

We will want to understand the customers and opportunities you originated, the complexity and value of the deals, how you established the initial relationship and the role you personally played in converting them.

A strong net-new sales track record

Experience originating and closing significant new-logo opportunities within enterprise or mid-market customers.

Continued personal sales ambition

You still enjoy developing relationships, opening opportunities, shaping solutions, negotiating and closing — and are comfortable carrying a substantial personal target.

Complex solution-selling capability

Experience navigating multi-stakeholder sales cycles, procurement, commercial negotiation and sophisticated service propositions.

Relationship-led commercial judgement

The ability to establish credibility with senior decision-makers, understand their business challenges and develop relationships that extend beyond the transaction.

Leadership and coaching capability

Experience developing…